Terms of Use
Effective Date: 11/4/2019
Thank you for shopping with USA Tool Depot. Please read these Terms of Use (the "Terms") carefully, as they outline your rights and responsibilities when using our website (https://www.usatooldepot.com/) (the "Website") and purchasing our products. By continuing to use the Website and/or make purchases, you agree to these Terms. If you do not agree, please do not use the Website or make purchases.
Your Comments
We appreciate your feedback, suggestions, and ideas ("Comments"). By submitting Comments, you grant us a worldwide, royalty-free, perpetual, and irrevocable right to use, modify, publish, and distribute them without compensation.
Privacy
Your privacy is important to us. Our Privacy Policy outlines how we handle your data. By using our Website or making purchases, you consent to the collection and use of your information as described in the Privacy Policy.
Payment Terms
You agree to pay the listed price for any product you order, including applicable taxes and shipping fees. Prices may be subject to change. We process payments through a third-party provider, and by placing an order, you authorize the charge to your payment method.
Order Acceptance & Cancellations
Your order is an offer to purchase. We may accept or cancel orders at our discretion, including for pricing errors, suspected fraud, or stock limitations. If we cancel an order, we will notify you and issue a refund if applicable.
Shipping & Delivery
Orders ship via third-party carriers within the United States. While we aim to process orders within 1-2 business days, delivery times are estimates and not guaranteed. We are not responsible for shipping delays due to carrier issues or unforeseen circumstances.
Holiday Shipping Schedule
We do not ship on the following holidays:
- New Year’s Day
- Martin Luther King Jr. Day
- Presidents’ Day
- Memorial Day
- Independence Day (July 4th)
- Labor Day
- Columbus Day
- Thanksgiving & Day After Thanksgiving
- December 24-26
- New Year’s Eve
Upon shipment, we will email you tracking information. Orders may ship in multiple packages at no additional charge.
Risk of Loss
Title and risk of loss pass to you once your order is handed over to the shipping carrier.
Pricing & Product Information
While we strive for accuracy, errors in pricing or product descriptions may occur. We reserve the right to correct errors and cancel orders placed at incorrect prices.
Return Policy
If you are unsatisfied with your purchase, you may return unused items in original packaging within 31 days for a refund. Refunds are issued after inspection. A restocking fee of up to 50% may apply if the product is not in its original condition. Return shipping costs are the customer's responsibility unless the return is due to our error.
For opened or used products, please refer to the manufacturer’s warranty.
Indemnification
You agree to hold us harmless from claims, losses, and expenses related to your use of the Website or purchased products.
Limitation of Liability
We are not liable for indirect, incidental, or consequential damages arising from your use of the Website or purchased products. Our liability is limited to the amount you paid for products in the past 12 months.
Intellectual Property Rights
All content on the Website, including text, images, graphics, and trademarks, is our property or licensed to us. Unauthorized use is strictly prohibited.
Third-Party Links & Services
We may link to third-party websites for convenience. We are not responsible for their content, policies, or practices.
Governing Law & Dispute Resolution
These Terms are governed by the laws of Minnesota. Disputes shall be resolved first through mediation. If mediation fails, legal action may be pursued.
Miscellaneous
Failure to enforce any provision of these Terms does not constitute a waiver. If any provision is deemed invalid, the remainder of the Terms remains in effect.
These Terms remain in effect until terminated by us.